Privacy Policy
Last updated: September 22, 2026
At Surfside Sweets, we respect your privacy and want you to feel comfortable using our website and working with us.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website, submit an inquiry, purchase our products, or book an event with us.
1. Information We Collect
Depending on how you interact with Surfside Sweets, we may collect information such as:
Information You Provide
When you submit an inquiry, contact us, place an order, or book an event, you may provide:
Your name
Email address
Phone number
Event date and location
Estimated guest count
Event type and details
Candy or service preferences
Billing and payment information
Any other information you choose to provide
Please do not submit sensitive personal information through our website unless we specifically request it.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type and device information
Pages visited
Referring website or source
Date and time of visits
General information about how you interact with our website
We may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use our website and improve our services.
2. How We Use Your Information
We may use the information we collect to:
Respond to inquiries and questions
Provide quotes and proposals
Book and manage events
Process orders and payments
Communicate with you about your event or purchase
Provide customer support
Customize our products and services
Improve our website and customer experience
Understand website traffic and usage
Send marketing communications when permitted by law
Prevent fraud, abuse, or unauthorized activity
Comply with legal obligations
Protect our business, customers, and website
We do not collect personal information simply for the sake of collecting it. We use information for legitimate business purposes related to operating and growing Surfside Sweets.
3. Marketing Communications
If you choose to receive marketing communications from us, we may send you updates about Surfside Sweets, new products, events, promotions, or other offerings.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or by contacting us directly.
Even if you opt out of marketing communications, we may still contact you about transactions, bookings, payments, or other communications necessary to provide services you have requested.
4. Cookies & Analytics
Our website may use cookies and similar technologies to help the website function, understand how visitors use it, and improve our marketing efforts.
Depending on the tools we use, these may include analytics or advertising platforms that collect information about website activity, such as pages visited, traffic sources, or interactions with the website.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.
5. How We Share Information
We do not sell your personal information for money.
We may share information with trusted third-party service providers when necessary to operate Surfside Sweets and provide services to you. These may include:
Website hosting providers
Website and analytics platforms
Payment processors
Scheduling and booking platforms
Email and communication providers
Customer relationship management or form providers
Professional advisors, such as accountants or attorneys
Service providers supporting our business operations
These providers may process information on our behalf and may have their own privacy policies.
We may also disclose information when reasonably necessary to comply with applicable law, respond to legal requests, protect our rights or property, prevent fraud or abuse, or protect the safety of our customers, team, or others.
6. Payments
If you make a payment to Surfside Sweets, your payment may be processed by a third-party payment provider.
We generally do not receive or store your full credit card number or other complete payment credentials. Payment information is handled by the applicable payment processor according to its own privacy policy and security practices.
7. California Privacy Rights
If you are a California resident, you may have certain rights regarding your personal information under applicable California privacy laws.
Depending on the circumstances, these rights may include the ability to:
Request information about the personal information we collect, use, or disclose;
Request access to certain personal information we maintain about you;
Request correction of inaccurate personal information;
Request deletion of certain personal information, subject to applicable exceptions;
Opt out of certain uses or disclosures of personal information where applicable; and
Receive information about how we handle personal information.
To exercise an applicable privacy right, please contact us using the information provided below.
We may need to verify your identity before completing certain requests. We will not discriminate against you for exercising privacy rights available to you under applicable law.
8. Children's Privacy
Our website and services are intended for adults and are not directed toward children under 13.
We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information through our website, please contact us so that we can take appropriate steps.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and financial records, communicate with you, resolve disputes, comply with legal obligations, and fulfill other legitimate business purposes.
The length of time we retain information may vary depending on the type of information and why we collected it.
10. Data Security
We take reasonable measures to protect the personal information we maintain from unauthorized access, use, alteration, or disclosure.
However, no website, electronic transmission, or method of storing information is completely secure. We cannot guarantee absolute security of your information.
11. Third-Party Websites
Our website may contain links to third-party websites, services, or social media platforms.
If you follow a link to another website, that website's privacy policy and terms will apply. Surfside Sweets is not responsible for the privacy practices or content of third-party websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable laws.
When we make changes, we will update the "Last updated" date at the top of this page.
13. Contact Us
If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us through our website.
Surfside Sweets
Santa Monica, California
hello@surfsidesweets.com